I’m Tom

I'm working
on it

I'm a Senior Product Manager in San Francisco specialising in consumer UX, growth, and love talking health(care) and electronic music.

LET'S TALK

Work

Right now

Projects

• Rose & Thorn: a chat add-on designed to create better, more interesting conversations with friends & family through simple nudges.

Learning about

• Layer 2, the secondary protocol built on top of a base blockchain (Layer 1) to improve scalability, speed, and transaction costs while maintaining security

• Country Music in America, even writing a little 3-track EP with friends

Relaxing by

• Learning Ludovico Einaudi's 'Nuvole Bianche'.

• Playing 'Rocket League' on PS4 against Reggie, my 9yr old nephew.

• Listening to Kiasmos, Nils Frahm, Bicep, and Maceo Plex.

Training towards

• Playing a solo piano recital of 7-8 tracks for friends &family, maybe some tracks from this Nils Frahm album.

• Running 10km at 3min43 per km (sub 6min per mile time). Just clocked a sub 90min half marathon.

Hey. I'm looking for SF-based product people working on communities. That's you?

Let's talk

Rivers of inquiry

Areas I'm currently digging into

Scaling quality healthcare

I've been looking into healthcare for 2+ years now and it's some of the most fulfilling work I've done. There's so much opportunity here, I'm surrounded by great people with verifiable knowledge, and there's something special about having a clear line between the work you're doing and in a way, potentially saving lives.

Software Engineering

Being able to understand code to rapidly build, launch, test and communicate products yourself is a necessity as a modern product manager, I believe.

I've completed a full-stack software engineer bootcamp in a bid to be better at both product management and going from zero to one faster.

If you're doing the same thing, HMU.

Conversational AI

If you know me, you know I'm glass half-full. This goes for how I think about tech's role in the future, too. There's so much good to be done when it's in the right hands and I think my hands (and the hands of those around me) could be some of those.

Work I've created

In the bank

Areas of focus

Industries

Payments

Afterpay / Cash App

Nov 2021 - current

Virtual Health

Joey

Jul 2020 - Mar 2021

Conversational AI / SAAS

CreamChat

Oct 2020 - Dec 2020

Restaurant Discovery + Content

Cream

Jan 2018 - Dec 2020

Media + Digital Marketing

Neighbourhood Films

Jan 2015 - Jan 2021

Skills

Design

Product Design

UI/UX Design

Visual Design

Wireframing

Prototyping

Product

Management

Strategy

Agile

No-code solutions

Marketing

No-Code Solutions

Deeper Dives

Le Wagon

Full Stack Software Engineering

Mar 2021 – Aug 2021

Harvard Business

Negotiation Mastery

Jul 2018 – Aug 2018

Coursera

Digital Product Management

Jun 2017 – Sep 2017

Reforge

Growth Series

Oct 2021 - November 2021

Reforge

Data Series

Oct 2022 - November 2022

Irrational Labs

Behavioural Design for Health

Aug 2020 – Dec 2020

No-Code Solutions

Stack

Figma

Webflow

Notion

Jira

Tableau

Amplitude

Photoshop

Wordpress

Ruby

Ruby on Rails

Javascript

SQL

Yamaha U1

hey.

Want to talk
community apps?

Let's do it

Trusted by brands
all over the world

John has helped our business deliver incredible results, leading success for our UI & UX

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Christina Klein

CEO @APPLE

We've worked with John across all our projects and it's our competitive advantage.

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Sam Steven

CEO @MICROSOFT

Spotify playlists make the world go 'round

'Day Party'

Probably the biggest crowd-pleaser. It's long, it's fun, regularly updated, and made for the best kind of partying. Apparently great to work out to, too.

Day party rules? Less heaving bangers, more disco, and lyrics where possible.

'Focus Dos'

What I work to most often.

Rule #1 for focus? No vocals, just a wall of instruments between you and everything else.

You're turn to play office DJ? Say no more.

'Dinner Party'

For obvious occasions. Not too sleepy, not too up & about, but enough on it to turn dinner into drinks.

What should you order for the table first? I think this.

'The Radar'

This is my favourite music, the best I've been able to find that I listen to over and over and over. Too much in fact.

I love a good banger, but it's definitely an acquired taste.

And here's a list of the rest.

Other stuff

Playlists make the world day go 'round better

I always work to music.

1. Here's 'Day Party', probably the biggest crowd-pleaser. It's long, it's fun, regularly updated, and made for the best kind of partying. Apparently great to work out to, too.

Day party rules? Less heaving bangers, more disco, and lyrics where possible.

2. Here's a playlist, 'Focus Uno', that's mostly classical. Here's 'Focus Dos' that's got more minimal techno. Rule #1 for focus? No vocals, just a wall of instruments between you and everything else.

3. Here's 'Dinner Party' for obvious occasions- not too sleepy, not to up and about. What should you order for the table first? This.

4. Here's 'The Radar'. It's mostly bangers but, like, cultured bangers... Tbh, I listen to it a lot. Too much in fact. I love a good banger, but it's definitely an acquired taste.

5. Here's a list of the rest.

The best pizza in Melbourne

It's Lazerpig. They regularly received recs on Cream and I've never had an average slice there. I'd link you to their profile but we turned the app off.

You judge a pub on its Parma, a hotel on its Club Sandwich, and a pizza joint on its Margherita. LP's is muy bueno. Outside of that, carnivores should definitely get the 'Italian Stallion' or 'Ronnie J'.

PS. They've the best gluten-free pizza base in Melb.

If I wasn't doing what I'm doing, what would I be doing?

Probably a Product Manager at a consumer-facing company in healthcare, space exploration, or search.

My early 2021 mantra

'Nothing motivates like a deadline.'

And asking myself, "How do you know you're not wrong."

Did I mention I'm looking for product people interested in community, healthcare, and AI?

That's you? Get in touch.